Contact the Box Office

Box Office Telephone: 01439 771700

(24 hour answerphone)

All tickets should be paid for at the time of booking.

Please have your credit card (Visa/Mastercard/Switch) ready when you call.

Box Office Opening Times

Tuesday, Wednesday, Thursday and Friday 10am - 3pm 

Saturday 10am-12noon

(Open 1 hour before all performances)

Email: [email protected]

Helmsley Arts Centre Box Office, The Old Meeting House,

Helmsley, York YO62 5DW.

Online Booking

Visit our what's on section follow the links and choose your seat!

NB: your tickets will not be posted out but will be available to collect from the box office.


We can accommodate 2 standard size wheelchairs for performances in the theatre. Let us know if you need a wheelchair space when you book. The cinema is now fully equipped with a Dolby digital sound system hearing assistance available, please ask for a headset.

Gift Vouchers

Vouchers are available as an ideal present, please speak to the Box Office.

Types of Tickets

Large Groups: Buy 10 tickets and get 11th ticket free, so 11th, 22nd, 33rd etc tickets are free.

Concessions: Under 18's, Under 16’s and unemployed.

Family Tickets: 2 adults & 2 children or 1 adult & 3 children where stated

Under 18’s: Most family shows have a special Under 18’s ticket price.

Held Tickets: All tickets must be paid for within 5 days of reservation. If reserved on the day of the event they must be collected and paid for 20 mins before the relevant performance or they may be resold.


Most events in the auditorium have reserved seating. Seats will be sold from the front on a first come first served basis. However, if you wish to reserve seats in a particular area, please look at this plan and discuss your booking with the Box Office staff. If you book online you can choose your seat.

Conditions of Ticket Sales

A refund will be paid (less 10% administration fee) if a ticket is returned and resold (note - tickets are resold only after all other seats have been sold). If purchased by a Friend of Helmsley Arts Centre, tickets returned not later than 48 hours before the event to which the ticket relates will be exchanged for a credit (less 10% administration fee and valid for 12 months) against a future ticket purchase. Please ensure you read our terms and conditions before booking online.